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Project summaries in language courses — anonymised, with client permission.
Challenge: A company with 12 staff had unclear priorities between departments.
Approach: We ran a diagnosis, a planning workshop and monthly follow-up.
Result: The team got a single priorities document and regular progress reviews.
Challenge: Double data entry and unclear roles were slowing delivery.
Approach: We mapped the workflow, removed duplicates and defined responsibilities.
Result: Process ownership became clear — fewer escalations and delays.
Interested in a similar approach? Contact us